:root {
    --ink-950: #0f1318;
    --ink-800: #1b2734;
    --ink-700: #27384a;
    --slate-200: #c5d3e2;
    --slate-100: #deebf8;
    --paper: #f2f7fc;
    --white: #ffffff;
    --brand-700: #8e121f;
    --brand-600: #bb1a28;
    --brand-500: #d52835;
    --accent-700: #0f3f78;
    --accent-500: #1f66b2;
    --accent-300: #5ea1e3;
    --alert: #b4233c;
    --radius: 18px;
    --radius-sm: 12px;
    --shadow: 0 20px 45px rgba(17, 39, 59, 0.12);
}

* {
    box-sizing: border-box;
}

html {
    min-height: 100%;
    background:
        radial-gradient(circle at 10% 5%, rgba(213, 40, 53, 0.16), transparent 40%),
        radial-gradient(circle at 95% 15%, rgba(31, 102, 178, 0.16), transparent 34%),
        linear-gradient(165deg, #edf2f9 0%, #f9fbff 52%, #edf3fb 100%);
}

body.crm-body {
    margin: 0;
    min-height: 100vh;
    font-family: "Space Grotesk", sans-serif;
    color: var(--ink-800);
    background:
        radial-gradient(circle at 10% 5%, rgba(213, 40, 53, 0.16), transparent 40%),
        radial-gradient(circle at 95% 15%, rgba(31, 102, 178, 0.16), transparent 34%),
        linear-gradient(165deg, #edf2f9 0%, #f9fbff 52%, #edf3fb 100%);
    overflow-x: hidden;
}

.bg-orb {
    position: fixed;
    border-radius: 999px;
    filter: blur(40px);
    pointer-events: none;
    z-index: -1;
}

.orb-one {
    width: 320px;
    height: 320px;
    top: -120px;
    right: -80px;
    background: rgba(213, 40, 53, 0.22);
}

.orb-two {
    width: 280px;
    height: 280px;
    left: -80px;
    bottom: -110px;
    background: rgba(31, 102, 178, 0.2);
}

.app-header {
    position: sticky;
    top: 0;
    z-index: 20;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 20px;
    padding: 14px 28px;
    background: rgba(255, 255, 255, 0.8);
    border-bottom: 1px solid rgba(27, 39, 52, 0.08);
    backdrop-filter: blur(8px);
}

.brand {
    display: flex;
    align-items: center;
    gap: 12px;
    text-decoration: none;
    color: var(--ink-950);
    font-weight: 700;
    letter-spacing: 0.04em;
}

.brand span {
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    font-size: 1.1rem;
}

.brand-logo {
    width: 44px;
    height: 44px;
    object-fit: contain;
}

.auth-logo {
    width: 72px;
    height: 72px;
    object-fit: contain;
}

.top-nav {
    display: flex;
    align-items: center;
    gap: 6px;
}

.top-nav a {
    font-family: "Rajdhani", sans-serif;
    text-decoration: none;
    color: var(--ink-700);
    text-transform: uppercase;
    letter-spacing: 0.06em;
    font-weight: 700;
    font-size: 0.9rem;
    padding: 9px 13px;
    border-radius: 999px;
    transition: background-color 0.2s ease, transform 0.2s ease;
}

.top-nav a:hover {
    background: rgba(31, 102, 178, 0.13);
    transform: translateY(-1px);
}

.app-shell {
    max-width: 1200px;
    margin: 28px auto 40px;
    padding: 0 18px 72px;
}

.mobile-crm-body {
    position: relative;
    isolation: isolate;
    background: #f8fbff;
}

.mobile-crm-body::before {
    content: "";
    position: fixed;
    inset: 0;
    background:
        radial-gradient(circle at 10% 5%, rgba(213, 40, 53, 0.14), transparent 34%),
        radial-gradient(circle at 95% 15%, rgba(31, 102, 178, 0.13), transparent 30%),
        linear-gradient(165deg, #eff4fa 0%, #f8fbff 100%);
    z-index: -2;
    pointer-events: none;
}

.mobile-crm-body .bg-orb {
    display: none;
}

.mobile-shell {
    max-width: 760px;
    margin: 0 auto;
    padding: calc(16px + env(safe-area-inset-top)) 12px calc(56px + env(safe-area-inset-bottom));
}

.mobile-topbar {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 16px;
}

.mobile-brand {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 0;
    color: inherit;
    text-decoration: none;
}

.mobile-brand-logo {
    width: 42px;
    height: 42px;
    object-fit: contain;
    flex: 0 0 auto;
}

.mobile-brand h1 {
    margin-top: 2px;
}

.mobile-kicker {
    margin: 0 0 6px;
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: var(--brand-600);
}

.mobile-topbar h1,
.mobile-panel-head h2 {
    margin: 0;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--ink-950);
}

.mobile-topbar h1 {
    font-size: clamp(1.6rem, 5vw, 2.2rem);
    line-height: 1;
}

.mobile-panel {
    padding: 14px;
}

.mobile-panel + .mobile-panel {
    margin-top: 16px;
}

.mobile-search-form label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--ink-700);
}

.mobile-search-row {
    display: flex;
    gap: 10px;
}

.mobile-search-row input {
    flex: 1;
}

.mobile-panel-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 12px;
}

.mobile-panel-head-tight {
    align-items: flex-start;
}

.mobile-panel-head h2 {
    font-size: 1rem;
}

.mobile-panel-head span,
.mobile-result-ref {
    font-size: 0.86rem;
    color: #4a657e;
}

.mobile-result-list,
.mobile-record-list {
    display: grid;
    gap: 12px;
}

.mobile-menu-grid {
    display: grid;
    gap: 12px;
}

.mobile-menu-card {
    display: grid;
    gap: 6px;
    padding: 16px;
    border-radius: 18px;
    background: linear-gradient(160deg, rgba(255, 255, 255, 0.94), rgba(242, 247, 252, 0.92));
    border: 1px solid rgba(27, 39, 52, 0.08);
    box-shadow: 0 14px 28px rgba(17, 39, 59, 0.08);
    color: inherit;
    text-decoration: none;
}

.mobile-menu-button {
    width: 100%;
    border: 0;
    text-align: left;
    font: inherit;
    cursor: pointer;
}

.mobile-menu-card strong {
    font-size: 1.02rem;
}

.mobile-menu-card span {
    color: #56718a;
    line-height: 1.45;
}

.mobile-result {
    color: inherit;
    text-decoration: none;
}

.mobile-customer-card {
    border: 1px solid #d9e6f2;
    border-radius: var(--radius-sm);
    background: #fbfdff;
    padding: 14px;
    color: inherit;
    text-decoration: none;
}

.mobile-customer-card-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 10px;
}

.mobile-customer-card-head h4 {
    margin: 0;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    font-size: 1rem;
}

.mobile-customer-ref {
    font-size: 0.82rem;
    color: #4e6b85;
    font-weight: 600;
}

.mobile-customer-meta-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 14px;
}

.mobile-customer-meta-grid p {
    margin: 0;
    display: grid;
    gap: 4px;
}

.mobile-customer-card:hover,
.mobile-customer-card:focus-visible {
    border-color: rgba(31, 102, 178, 0.3);
    transform: translateY(-1px);
}

@media (max-width: 640px) {
    .mobile-customer-meta-grid {
        grid-template-columns: 1fr;
    }
}

.mobile-empty {
    margin: 0;
    color: #45607a;
}

.mobile-back-link {
    display: inline-flex;
    margin: 0 0 14px;
    padding: 8px 12px;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.72);
    border: 1px solid rgba(27, 39, 52, 0.08);
    color: var(--ink-700);
    text-decoration: none;
    font-size: 0.92rem;
}

.mobile-back-link:hover,
.mobile-back-link:focus-visible {
    background: rgba(31, 102, 178, 0.1);
}

.mobile-eyebrow {
    margin: 0 0 4px;
    font-size: 0.76rem;
    font-weight: 700;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: var(--brand-600);
}

.mobile-chip {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 4.5rem;
    padding: 7px 11px;
    border-radius: 999px;
    background: rgba(31, 102, 178, 0.12);
    color: var(--accent-700);
    font-weight: 700;
    letter-spacing: 0.03em;
}

.mobile-customer-card {
    border: 1px solid #d9e6f2;
    border-radius: var(--radius-sm);
    background: #fbfdff;
    padding: 14px;
}

.mobile-customer-card-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 10px;
}

.mobile-customer-card-head h4,
.mobile-customer-card-head strong {
    margin: 0;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    font-size: 1rem;
}

.mobile-customer-ref {
    font-size: 0.82rem;
    color: #4e6b85;
    font-weight: 600;
}

.mobile-customer-meta-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 14px;
}

.mobile-customer-meta-grid p {
    margin: 0;
    display: grid;
    gap: 4px;
}

.mobile-customer-meta-grid .field-label {
    font-size: 0.77rem;
    font-weight: 700;
    letter-spacing: 0.1em;
    text-transform: uppercase;
    color: #5c748a;
}

.mobile-customer-meta-grid p,
.mobile-customer-meta-grid .mobile-customer-meta-wide {
    color: var(--ink-800);
    line-height: 1.5;
    word-break: break-word;
}

.mobile-customer-meta-grid-single {
    grid-template-columns: 1fr;
}

.mobile-customer-meta-wide {
    grid-column: 1 / -1;
}

.mobile-pagination {
    margin-top: 12px;
}

.auth-shell {
    display: grid;
    place-items: center;
    min-height: calc(100vh - 40px);
}

.page-head h1 {
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    font-weight: 700;
    font-size: clamp(2rem, 3vw, 2.8rem);
    margin: 0;
    color: var(--ink-950);
}

.page-head p {
    margin: 8px 0 0;
    color: #365067;
}

.content-stack {
    margin-top: 24px;
}

.content-stack > * + * {
    margin-top: 24px;
}

.customer-summary-content {
    display: grid;
    grid-template-columns: minmax(260px, 1.1fr) minmax(0, 2fr);
    gap: 12px;
}

.customer-summary-panel .panel-head {
    margin-bottom: 10px;
}

.customer-address {
    display: flex;
    flex-direction: column;
    gap: 3px;
    color: #294b63;
    font-style: normal;
    line-height: 1.45;
    padding: 12px 14px;
    border: 1px solid #e0e9f1;
    border-radius: 10px;
    background: #f7fafc;
}

.customer-address strong {
    margin-top: 5px;
    color: #18364c;
    letter-spacing: 0.04em;
}

.customer-account-meta {
    display: grid;
    grid-template-columns: minmax(100px, 0.7fr) minmax(100px, 0.7fr) minmax(200px, 1.6fr);
    gap: 12px;
    margin: 0;
}

.customer-account-meta > div {
    min-width: 0;
    padding: 12px 14px;
    border: 1px solid #e0e9f1;
    border-radius: 10px;
    background: #f7fafc;
}

.customer-account-meta dt {
    margin-bottom: 5px;
    color: #52728a;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.customer-account-meta dd {
    margin: 0;
    color: #18364c;
    font-weight: 600;
    overflow-wrap: anywhere;
}

.customer-account-meta a {
    color: #0b677e;
    text-decoration: none;
}

.customer-account-meta a:hover {
    text-decoration: underline;
}

.kpi-grid,
.panel-grid,
.detail-grid {
    margin-top: 20px;
    display: grid;
    gap: 16px;
}

.kpi-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.classification-kpis {
    grid-template-columns: repeat(6, minmax(105px, 145px));
    justify-content: start;
    gap: 10px;
    margin-top: 14px;
}

.classification-kpis .kpi-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 9px;
    padding: 7px 10px;
    box-shadow: 0 8px 20px rgba(24, 54, 76, 0.07);
}

.classification-kpis .kpi-card p {
    font-size: 0.72rem;
    font-weight: 600;
}

.classification-kpis .kpi-card h2 {
    margin: 0;
    font-size: 1.2rem;
    line-height: 1;
}

.classification-overview-panel {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 9px 11px;
}

.classification-overview-panel .panel-head {
    flex: 0 0 auto;
    gap: 8px;
    margin: 0;
    padding-right: 14px;
    border-right: 1px solid #e0e9f1;
}

.classification-overview-total {
    color: #5b768d;
    font-size: 0.76rem;
    font-weight: 600;
}

.classification-overview-grid {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.classification-overview-item {
    display: flex;
    align-items: center;
    gap: 8px;
    flex: 0 0 auto;
    padding: 5px 8px;
    border: 1px solid #e0e9f1;
    border-radius: 999px;
    background: #f8fbfd;
}

.classification-overview-item-head {
    display: flex;
    justify-content: space-between;
    gap: 6px;
    color: #315875;
    font-size: 0.72rem;
    font-weight: 700;
}

.classification-overview-value {
    color: #587286;
    font-weight: 500;
    white-space: nowrap;
}

.classification-overview-value strong {
    color: #18364c;
}

.classification-overview-meter {
    flex: 0 0 48px;
    width: 48px;
    height: 4px;
    margin: 0;
    overflow: hidden;
    border-radius: 999px;
    background: #dce8f1;
}

.classification-overview-meter span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, var(--brand-500), #315f8e);
}

.classification-type-summary {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.classification-type-chip,
.classification-status {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 4px 9px;
    border: 1px solid #cbdceb;
    border-radius: 999px;
    background: #f3f8fc;
    color: #315875;
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.03em;
    white-space: nowrap;
}

.classification-status-pending {
    border-color: #e6cf8c;
    background: #fff8df;
    color: #785b08;
}

.classification-status-classified {
    border-color: #a9cbe5;
    background: #edf6fc;
    color: #285f87;
}

.classification-status-actioned {
    border-color: #91c5aa;
    background: #dff4e8;
    color: #205f3e;
}

.classification-status-error {
    border-color: #efb5ba;
    background: #fff0f1;
    color: #912d37;
}

.classification-toolbar form {
    display: flex;
    align-items: center;
    gap: 8px;
}

.classification-toolbar select {
    width: auto;
    min-width: 150px;
}

.classification-table {
    min-width: 1180px;
}

.classification-table td {
    vertical-align: top;
}

.classification-table td:nth-child(5),
.classification-table td:nth-child(6),
.classification-table td:nth-child(7) {
    min-width: 220px;
    white-space: normal;
}

.classification-table small {
    display: block;
    margin-top: 5px;
    color: #637d91;
}

.classification-result-stack,
.classification-candidate {
    display: grid;
    gap: 5px;
}

.classification-candidate {
    margin-top: 7px;
    padding: 8px 10px;
    border-left: 3px solid #a9c7dc;
    background: #f7fafc;
}

.panel-grid,
.detail-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
}

.kpi-card,
.panel,
.auth-card {
    background: var(--white);
    border: 1px solid rgba(27, 39, 52, 0.08);
    border-radius: var(--radius);
    box-shadow: var(--shadow);
}

.kpi-card {
    padding: 18px;
}

.kpi-card p {
    margin: 0;
    color: #406078;
    font-size: 0.9rem;
}

.kpi-card h2 {
    margin: 8px 0 0;
    font-family: "Rajdhani", sans-serif;
    letter-spacing: 0.02em;
    font-size: 2rem;
}

.panel {
    padding: 16px;
}

.panel h3 {
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin: 0 0 12px;
    font-size: 1.05rem;
}

.panel-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 14px;
}

.panel-head h3 {
    margin: 0;
}

.directory-toolbar {
    margin-bottom: 12px;
}

.table-wrap {
    overflow-x: auto;
}

table {
    width: 100%;
    border-collapse: collapse;
}

th,
td {
    text-align: left;
    padding: 11px 10px;
    border-bottom: 1px solid #e5edf5;
    font-size: 0.92rem;
}

th {
    color: #406078;
    font-weight: 600;
}

td a,
.text-link {
    color: #0b677e;
    text-decoration: none;
    font-weight: 600;
}

.customer-ref-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 96px;
    padding: 4px 10px;
    border-radius: 999px;
    border: 1px solid #bfd3e7;
    background: #f3f9ff;
    color: #1d4f82;
    font-family: "Rajdhani", sans-serif;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    text-decoration: none;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    transition: background-color 0.2s ease, border-color 0.2s ease, transform 0.2s ease;
}

.customer-ref-link:hover {
    background: #e8f3ff;
    border-color: #a9c6e2;
    transform: translateY(-1px);
}

.search-row {
    margin-top: 0;
    display: flex;
    gap: 10px;
}

input,
select,
textarea {
    width: 100%;
    border-radius: 12px;
    border: 1px solid #c6d8e8;
    padding: 12px 14px;
    font-family: inherit;
    font-size: 0.95rem;
    background: #fbfdff;
    color: var(--ink-800);
}

select {
    -webkit-appearance: none;
    appearance: none;
    min-height: 46px;
    padding-right: 42px;
    background-image:
        linear-gradient(45deg, transparent 50%, #59758e 50%),
        linear-gradient(135deg, #59758e 50%, transparent 50%);
    background-position:
        calc(100% - 20px) calc(50% - 2px),
        calc(100% - 14px) calc(50% - 2px);
    background-size: 6px 6px, 6px 6px;
    background-repeat: no-repeat;
}

select::-ms-expand {
    display: none;
}

input:focus,
select:focus,
textarea:focus {
    outline: none;
    border-color: var(--brand-500);
    box-shadow: 0 0 0 4px rgba(213, 40, 53, 0.16);
}

.button {
    font-family: "Rajdhani", sans-serif;
    border: none;
    border-radius: 12px;
    background: linear-gradient(145deg, var(--brand-700), var(--brand-500));
    color: white;
    padding: 12px 16px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    cursor: pointer;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.button:hover {
    transform: translateY(-1px);
    box-shadow: 0 10px 20px rgba(187, 26, 40, 0.28);
}

.button-ghost {
    background: transparent;
    color: var(--ink-700);
    border: 1px solid #cbdae9;
}

.button-small {
    padding: 8px 12px;
    font-size: 0.8rem;
}

.appliance-cards {
    display: grid;
    gap: 12px;
}

.appliance-card {
    border: 1px solid #d9e6f2;
    border-radius: var(--radius-sm);
    background: #fbfdff;
    padding: 14px;
}

.appliance-card-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 10px;
}

.appliance-card-head h4 {
    margin: 0;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    font-size: 1rem;
}

.appliance-serial {
    font-size: 0.82rem;
    color: #4e6b85;
    font-weight: 600;
}

.appliance-meta-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px 14px;
}

.appliance-meta-grid p {
    margin: 0;
    display: grid;
    gap: 4px;
}

.appliance-memo-row {
    grid-column: 1 / -1;
}

.appliance-actions {
    margin-top: 12px;
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.work-cards {
    display: grid;
    gap: 12px;
}

.work-card {
    border: 1px solid #d9e6f2;
    border-radius: var(--radius-sm);
    background: #fbfdff;
    padding: 14px;
}

.work-card-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    margin-bottom: 10px;
}

.work-card-head h4 {
    margin: 0;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    font-size: 1rem;
}

.work-engineer {
    font-size: 0.82rem;
    color: #4e6b85;
    font-weight: 600;
}

.work-meta-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 10px 14px;
}

.work-meta-grid p {
    margin: 0;
    display: grid;
    gap: 4px;
}

.work-notes-row {
    grid-column: 1 / -1;
}

.work-actions {
    margin-top: 12px;
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}

.pagination {
    margin-top: 12px;
    display: flex;
    justify-content: space-between;
    gap: 10px;
    align-items: center;
}

.pagination a {
    color: #0b677e;
    text-decoration: none;
    font-weight: 700;
}

.service-list,
.stack-list {
    list-style: none;
    padding: 0;
    margin: 0;
}

.contact-list {
    list-style: none;
    padding: 0;
    margin: 0;
    display: grid;
    gap: 8px;
}

.contact-row {
    border: 1px solid #e1ecf6;
    background: #fbfdff;
    border-radius: var(--radius-sm);
    padding: 0;
    overflow: hidden;
}

.contact-item summary {
    list-style: none;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 12px;
    cursor: pointer;
}

.contact-item summary:hover {
    background: #f5faff;
}

.contact-item summary::-webkit-details-marker {
    display: none;
}

.contact-item[open] summary {
    border-bottom: 1px solid #e1ecf6;
    background: #f5faff;
}

.contact-summary-main {
    font-weight: 700;
}

.contact-summary-right {
    display: inline-flex;
    align-items: center;
    gap: 10px;
}

.contact-type-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 26px;
    padding: 0 12px;
    border: 1px solid #1e4f82;
    border-radius: 999px;
    background: linear-gradient(145deg, #e8f2ff, #d9ebff);
    color: #163f6a;
    font-size: 0.72rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    white-space: nowrap;
    box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.6);
}

.contact-type-badge:empty {
    display: none;
}

.contact-summary-hint {
    display: inline-block;
    width: 15ch;
    font-size: 0.66rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: #5f7d95;
    font-weight: 700;
    line-height: 1;
}

.contact-summary-hint::before {
    display: block;
    width: 100%;
    text-align: right;
    white-space: nowrap;
    content: "Click to expand";
}

.contact-summary-icon {
    width: 10px;
    height: 10px;
    border-right: 2px solid #4f6f88;
    border-bottom: 2px solid #4f6f88;
    transform: rotate(45deg);
    transition: transform 0.2s ease;
}

.contact-item[open] .contact-summary-icon {
    transform: rotate(225deg);
}

.contact-item[open] .contact-summary-hint::before {
    content: "Click to close";
}

.contact-item-body {
    padding: 12px;
}

.contact-actions {
    margin-top: 10px;
}

.contact-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 14px;
}

.contact-grid p {
    margin: 0;
    display: grid;
    gap: 3px;
}

.contact-grid .contact-address {
    grid-column: 1 / -1;
}

.record-list {
    display: grid;
    gap: 12px;
    margin-top: 12px;
}

.record-editor {
    border: 1px solid #d9e6f2;
    border-radius: var(--radius-sm);
    background: #fbfdff;
    padding: 14px;
}

.record-summary-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 14px;
    margin-bottom: 10px;
}

.record-summary-grid-wide {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.record-summary-grid p {
    margin: 0;
    display: grid;
    gap: 4px;
    word-break: break-word;
}


.note-card {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 10px;
}

.note-card p {
    margin: 0;
    white-space: pre-wrap;
}

.note-item {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 10px;
}

.note-item span {
    white-space: pre-wrap;
}

.record-editor h4 {
    margin: 0 0 10px;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: #244867;
}

.add-editor {
    margin-bottom: 14px;
}

.editor-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px 12px;
    margin-bottom: 10px;
}

.editor-grid-wide {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.editor-field {
    display: grid;
    gap: 4px;
}

.editor-field-full {
    grid-column: 1 / -1;
}

.editor-field label {
    font-size: 0.82rem;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: 700;
    color: #4f6f88;
}

.editor-field textarea,
.editor-field select,
.editor-field input {
    width: 100%;
}

.crm-modal {
    border: none;
    border-radius: var(--radius);
    width: min(880px, calc(100vw - 32px));
    padding: 0;
    background: transparent;
}

.crm-modal::backdrop {
    background: rgba(15, 24, 39, 0.48);
    backdrop-filter: blur(2px);
}

.modal-form {
    padding: 18px;
    margin: 0;
}

.modal-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 10px;
}

.modal-head h4 {
    margin: 0;
}

.modal-actions {
    display: flex;
    justify-content: flex-end;
}

.modal-section-title {
    margin: 8px 0 10px;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: #355a78;
    font-weight: 700;
}

.button-plain {
    border: 1px solid #cbdae9;
    background: #ffffff;
    color: #25496a;
    border-radius: 10px;
    padding: 6px 10px;
    cursor: pointer;
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    font-weight: 700;
    letter-spacing: 0.05em;
}

.field-label {
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-size: 0.72rem;
    color: #5b768d;
    font-weight: 700;
}

.service-list li,
.stack-list li {
    padding: 10px 0;
    border-bottom: 1px solid #e5edf5;
}

.service-list li {
    display: flex;
    justify-content: space-between;
    gap: 10px;
}

.service-list a {
    color: inherit;
    text-decoration: none;
    display: grid;
    gap: 2px;
}

.service-list em {
    font-style: normal;
    color: #2f5780;
    white-space: nowrap;
}

.auth-card {
    width: min(860px, 100%);
    padding: 0;
    display: grid;
    grid-template-columns: 1.15fr 1fr;
    overflow: hidden;
}

.auth-brand {
    background: linear-gradient(145deg, #153e74, #c2202e);
    color: #f3f8ff;
    padding: 36px;
}

.auth-brand h1 {
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin: 18px 0 6px;
    font-size: clamp(1.6rem, 2.5vw, 2.4rem);
}

.auth-brand p {
    color: #c6d8ea;
    line-height: 1.45;
}

.auth-form {
    padding: 36px;
    display: grid;
    gap: 10px;
}

.auth-form h2 {
    font-family: "Rajdhani", sans-serif;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    margin: 0 0 8px;
}

.auth-form label {
    font-size: 0.9rem;
    font-weight: 600;
    color: #355066;
}

.form-error {
    color: var(--alert);
    margin: 2px 0 6px;
    font-size: 0.9rem;
}

.reveal {
    animation: rise 450ms ease both;
}

.stagger-1 {
    animation-delay: 80ms;
}

.stagger-2 {
    animation-delay: 140ms;
}

.stagger-3 {
    animation-delay: 200ms;
}

@keyframes rise {
    from {
        opacity: 0;
        transform: translateY(8px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

@media (max-width: 960px) {
    .kpi-grid,
    .panel-grid,
    .detail-grid,
    .auth-card {
        grid-template-columns: 1fr;
    }

    .classification-kpis {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }


    .top-nav {
        display: none;
    }

    .editor-grid,
    .editor-grid-wide,
    .record-summary-grid,
    .record-summary-grid-wide,
    .appliance-meta-grid,
    .work-meta-grid {
        grid-template-columns: 1fr;
    }

    .customer-summary-content {
        grid-template-columns: 1fr;
    }

}

@media (max-width: 640px) {
    .app-header {
        padding: 12px 14px;
    }

    .app-shell {
        margin-top: 18px;
        padding: 0 12px;
    }

    .search-row {
        flex-direction: column;
    }

    .contact-grid {
        grid-template-columns: 1fr;
    }

    .contact-summary-hint {
        display: none;
    }

    .content-stack {
        margin-top: 18px;
    }

    .content-stack > * + * {
        margin-top: 18px;
    }

    .customer-account-meta {
        grid-template-columns: 1fr;
    }

    .classification-kpis {
        grid-template-columns: 1fr;
    }

}